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Bizik Ltd registered in England and Wales with company number 15280068 whose registered office is at 71-75 Shelton Street, Covent Garden, London, United Kingdom WC2H 9JQ.

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Bizik Ltd, registered in England and Wales at 11-15 Betterton Street, London, United Kingdom WC2H 9BP.                                                                          Company Nr:15280068.                                                                                           ICO Registration Nr: ZB710329.                                                                                                   VAT Registration Nr: 455027209.

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Telephone Answering

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You’ll never miss a call, lead or opportunity again. Work with our dedicated virtual PA team who’ll represent your brand and deliver outstanding customer service.

Our agents are the best in the business and act as an extension of your brand and team.

Get matched with a team of specialist telephone handling agents, who are trained on your business and will know exactly how to handle your calls.

Get call answering, message taking, call transfers, and diary management with our customisable packages.

Call Answering

In the customer service world, care and attention is everything. Our telephone answering specialists provide a personalised telephone answering service at the level you’d expect from your own reception staff. With the motivation to turn every call into a success story.

Message Taking Forwarding 2

Stuck in a meeting? We&#8217;ve got you. Choose how you want our agents to deliver prompt business and customer updates – via email, SMS or voicemail – to help you prioritise and stay ahead at all times.

Call Transfer 2

Reduce delays and miscommunication. Get critical emergency calls or important sales calls quickly passed onto you or your nominated team members via phone or Microsoft Teams.

After Hours Voicemail

Use Bizik’s after-hours voicemail service to increase off-the-clock productivity, deliver faster response times and ensure your customers are getting heard &#8211; because business never stops.

Diary Management

Getting organised is hard for any busy business owner. Our agents are ready to book in meetings, rearrange your schedule, optimise your time and ensure you&#8217;re always productive and stress free.

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7 benefits of using a Telephone Answering Service

Telephone Answering Services - what you need to know

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A telephone answering service is an outsourced solution where trained operators answer calls on behalf of your business.  They manage inbound calls in your company&#8217;s name, take messages and transfer calls, ensuring you never miss an important enquiry.

You will be provided with a unique number that allows your receptionists to identify calls for your business. Any calls received for that specific number will push instructions to your receptionist using our clever system so that your receptionist can answer calls in your company name.

We can transfer calls to you via your mobile phone, landline or Microsoft Teams.

Your service can be customised to suit your needs. Bizik can either answer all of your calls, or alternatively they can just handle your overflow calls when you are busy &#8211; the choice is yours. You will control the divert facility on your telephone line and you can change your status at any time through the online portal.

Yes, your messages will be emailed to you. Your Online Portal will also give you access to an up to date log of your last 100 messages.

Between 5.30pm and 8.30am, your calls will forward to our voicemail system or your calls can be programmed to redirect to your personal line. Your Bizik receptionists will have recorded a personalised greeting for your company.

There is no limit to the number of calls that can be diverted at the same time. Do not worry, the call will not be left unanswered.

No. After completion of your one week trial the plan will have a three month minimum commitment. After the three months, you must give one month’s notice to cease your contract from the date of your next invoice.

Why our telephone answering service is unmatched

Bizik acts like your own in-house receptionist

Latest telephone answering insights from our experts