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Bizik Ltd registered in England and Wales with company number 15280068 whose registered office is at 71-75 Shelton Street, Covent Garden, London, United Kingdom WC2H 9JQ.

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Bizik Ltd, registered in England and Wales at 11-15 Betterton Street, London, United Kingdom WC2H 9BP.                                                                          Company Nr:15280068.                                                                                           ICO Registration Nr: ZB710329.                                                                                                   VAT Registration Nr: 455027209.

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Managed Live Chat

Polina Headset 1344 X 1360

Instant and uninterrupted 24/7 customer support, managed by Bizik’s real customer service agents. We combine person-to-person support with intelligent tools to help convert visitors into customers.

Live Chat Widget

Maintain brand consistency across your website with easy widget configuration. You’ll be able to change the colours and buttons of your Live Chat as well as add pre-chat forms for instant connection.

Greetings 2

Chat to your website visitors with customised greetings unique to each web page. Ask the right questions, offer guidance, speak in 100+ languages, share files and much more.

FAQs Shortcuts 2

Help customers find the answer to common queries quickly. Just let us know your frequently asked questions so we can give your customers the answers, quickly and efficiently.

Post Chat Survey

Use our pre-chat forms to compliantly collect relevant information about your customers before the chat starts. Then use post-chat surveys to help get feedback on your services.

Count on our live chat agents to represent your business and speak to your customers in a polite and respectful way.

Make your website stand out from the crowd with live chat technology that helps your customers get what they need, faster.

Convert your visitors into new customers with quick and accurate resolutions, while also capturing key data and trends.

Our clever system lets our PAs know which business a live chat is for, so they know exactly how to handle chats. Your company information will pop up when the chat is presented so that the live chat agents can handle the chat as if they were based in the office with you.

Yes, we can transfer chats to you and your employees. Some of our customers log in and handle their chats and use our agents to handle their overflow chats, whereas other customers want us to handle all chats that come through. We can amend the service to suit your needs.

Your Live Chat transcripts will be both emailed and stored in your customer portal. You can use the customer portal to generate reports based on the chats answered.

Absolutely! We offer a one-week free trial. This will allow you to test our service and will allow us to recommend a suitable plan based on your requirements.

To implement Live Chat on your website, we will provide you with a code snippet along with comprehensive instructions on its integration during the briefing call. Additionally, we&#8217;ll provide a guide detailing a step-by-step process for adding the provided code to your website.

A chat widget is the small icon that pops up on your website, that is ready to be used by customers. Widgets can be programmed with different proactive messages, inviting customers to ask a question or interact with the widget.

Speak to customers in real-time on your website