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Bizik Ltd registered in England and Wales with company number 15280068 whose registered office is at 71-75 Shelton Street, Covent Garden, London, United Kingdom WC2H 9JQ.

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Bizik Ltd, registered in England and Wales at 11-15 Betterton Street, London, United Kingdom WC2H 9BP.                                                                          Company Nr:15280068.                                                                                           ICO Registration Nr: ZB710329.                                                                                                   VAT Registration Nr: 455027209.

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For SMEs

Purpose-built answering services for small businesses. Bizik unites experienced agents with the latest customer service tools to support your customers over the phone and online – in your name.

Start scaling your business with Bizik. Our call answering and live chat service will grow with you – and your ambitions.

Support your customers in ways your competition can’t. Stand out from the crowd with superior service and understanding.

We know business isn’t one-size-fits-all. Get what you need from our experienced call agents, who are with you every step of the way

Find the telephone answering, diary management and live chat services you need to grow faster.

Call Answering

Whether it’s over the phone or via live chat, let our experienced call agents answer your incoming calls and enquiries. We’ll provide accurate product information, assist with order placement and resolve general queries. All the perks of a physical support team, without the need to hire one.

Diary Management

Take the headache out of managing your diary by trusting us to do it all for you. Our agents can handle your appointment enquiries, calendar bookings and appointment scheduling &#8211; confidentially and professionally.

Call Transfer

Customise who certain calls need to be forwarded to in your team, whether that&#8217;s you or your colleagues. Then receive a notification via Microsoft Teams, get briefed by one of our agents, preview caller details, and answer with total confidence.

Steps

Yes, we offer a 7-day commitment-free trial for our telephone answering and live chat services, so that you can test our service and see the impact our amazing PAs have on your business. We will use this 7-day free trial to understand the volume of calls that you will be receiving so that we can help to decide on the perfect plan.

We can transfer calls to you via your mobile phone, landline or Microsoft Teams.

Your service will be customised to suit your needs. You can decide whether you&#8217;d like us to answer all your calls or just your overflow calls when you are busy. You can change your status at any time through the online portal.

Yes, your Online Portal will give you an up-to-date log of all your calls and messages from the last three months.

To implement Live Chat on your website, we will provide you with a code snippet along with comprehensive instructions on its integration during the briefing call. Additionally, we&#8217;ll provide an exhaustive guide detailing step-by-step process to add the provided code into your website. Upon successful integration, your Live Chat feature will be operational, and our Bizik PAs will be trained to manage and respond to incoming Live Chats on your behalf.

Grow further. Go faster. Call answering services for ambitious SMEs.

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